Regulatory Response Management
I help teams prepare for and respond to regulatory inquiries, audits, and data subject requests. From documentation to cross-functional coordination, I provide guidance that reduces risk and ensures clear, compliant responses.
I help organizations navigate and respond to regulatory and legal inquiries with confidence and clarity. This includes setting up structured intake and triage processes to ensure that requests are logged, prioritized, and routed to the right internal teams—whether that’s Legal, Privacy, Security, or Engineering.Once an inquiry is in motion, I manage the coordination across stakeholders, ensuring timelines are met and responses are consistent, accurate, and well-documented. I maintain clear tracking systems to avoid dropped threads and to ensure accountability at every stage.I also guide teams in collecting supporting documentation—such as audit trails, data flow diagrams, or internal policies—and help ensure the materials are complete and regulator-ready. Where inquiries surface gaps or issues, I support remediation efforts and help translate findings into lasting improvements in policy or practice.To promote organizational readiness, I track metrics and trends across inquiries and conduct internal trainings or simulation exercises, helping teams stay sharp and prepared for whatever might come next.
DELIVERABLES
- DSR Response Templates
To help teams respond quickly and consistently to data subject requests, we provide a full set of pre-built response templates. Each one is tailored to a specific right—access, rectification, erasure, restriction, objection, and portability—and includes a sample cover letter, internal guidance, and a mock redacted response. These templates reduce ambiguity and ensure compliance across every request type. - Fulfillment Playbook
This playbook outlines the full lifecycle of a DSR—from intake to resolution. It includes step-by-step guidance for handling each request, maps out which systems and teams are involved, and clearly explains legal timeframes and escalation paths. It also standardizes how identity verification is handled, ensuring consistency without overburdening requesters. - Data & Systems Inventory
We deliver a customized inventory framework to help organizations understand where personal data lives and how it’s used. This includes a clear structure for cataloging systems, processing purposes, data types, and system ownership. The goal is to make it easy to identify what data can be accessed, updated, deleted, or exported when fulfilling a request. - DSR Logging & Audit Trail
To support accountability and compliance, we provide a simple logging and audit trail template. This enables teams to track when requests are received, how identity was verified, what actions were taken, and when resolution occurred. It’s built to support both internal reviews and potential regulator audits. - Data Export Format Guide
For portability and access requests, we include guidance on how to structure and format data exports. This ensures responses are delivered in a machine-readable, user-friendly way—typically in CSV or JSON—and includes examples to clarify how different data types should appear. The result is a clear, consistent experience for the requester. - Team Training Toolkit
Finally, we deliver a set of training materials to get teams aligned and confident. This includes a slide deck, common request scenarios, and hands-on exercises using mock DSRs. It equips privacy, legal, support, and engineering teams with the context and practice they need to respond accurately and collaboratively.
